Archives For Listen
Recently I happened upon some criticism, tinged with disappointment, about President Kennedy. Some people are apparently astonished that he prepared for, indeed rehearsed, his outstanding televised press conference performances.
The disappointment arises from the belated recognition that Kennedy’s wit was not always spontaneous. Therefore, the thinking goes, it’s less impressive a feat. Somehow, preparation must be seen as a kind of “cheating.”
My reaction: Huh?
We cannot rely on the outdated belief that only managers are leaders. While certainly there is truth to this axiom, it seriously hampers organizations and their abilities to create value for customers, even society.
The complexities and dynamism that shape our organizations do not afford businesses the convenience and familiarity to solely look to managers for leadership. To do so is perilous: it will erode competitive advantages, choke innovation, reduce time to market for new products, and deliver mediocre service.